Track your Doorland order
Check the current status of your order using your order number and the billing email address entered at checkout.
Find your order
Your order number is on your confirmation email. This service shows order progress; it is not live vehicle tracking.
Need help with an existing order?
Call 0800 099 1919, 8am–10pm, seven days a week, and have your order number ready.
For a problem with goods received, use our order issue form. For help placing a new order, visit Help Ordering.
Tracking FAQs
Where is my order number?
Look for the order number on your Doorland order confirmation email. Enter the billing email address used for that order.
What does Dispatched mean?
Your order has been marked as dispatched. Check your dispatch email for delivery arrangements. If you need a delivery update, contact us with your order number.
When should I arrange installation?
Wait until your complete order has arrived and you have checked the sizes, specification and condition before booking installation.